Solving Problems

Technical Support

The developer of Live Home 3D offers free technical support.

By email:
support@belightsoft.com

Technical support form on BeLight’s website:
https://www.livehome3d.com/support

When reporting a problem, please make sure to specify:

• The version of Live Home 3D that you are using. It is indicated in the Settings panel.
• The version of iOS you have.
  Open the iOS Settings. Go to the General section and choose About.
• Your previous actions that could have led to the problem.
• If the problem persists, describe how to reproduce it.
• When necessary, illustrate your report with screenshots (press and hold the Sleep/Wake button and immediately press the Home button).